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Countrywide Financial - Home Loans - Equity Loan Mortgages SUCKS!
Home Loans? Sub-prime (bad credit), Need money, Mortgage Refinance, Or Want A Home Equity Loan and dont want to get ripped off or have hiden fees on your Home Loans?
Need A Home Loan , Refinance, Purchase, Or Make Home Improvements. Mortgage Rates Have Reached A All-Time Low Make Sure You Pick A Broker That Will find the right Home Equity loan at the best rate for you.
We recommend that you conduct your own due diligence on mortgage brokers to find the one that is best for you. This site is a forum for users and should not be your only source of information about Countrywide Home Loan prior to choosing a lender.
This is what home loan customers in () have been saying...
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ADD YOUR STORY
Date
Left: August 12, 2006 By: In:
to Graham
It sounds like Crappywide screwed the pooch on this one and is shoving it to your mother. Refinance the loan with aportfolio lender like World Savings so your new loan doesnt get sold back to Crappywide. Even Wells fargo and Washington Mutual prostitute and sell their loans to Crappywide. No doubt Crappywide has already ruined your mothers valuable credit rating. Put the new loan in your name. Your mother can gift the equity in her house to you for the downpayment requirements and closing costs.
Left: July 26, 2006 By: In:
file your overtime, federal overtime is waiting for any originators for this crooked company....file away
Left: July 12, 2006 By: In:
if you were a past employee or current one who was wronged by this company please email me for help and to share and join together... bridgegirl24@yahoo.com
Left: July 11, 2006 By: In:
Left: July 08, 2006 By: In:
Everyone go to the press and tell your story, write them, write the editors and call the radio shows. It is the only way to get it out. Let the world know what scum this criminal company is. Give me one person who has complained and had the company thank them and admit they found something....damn scum, GO TO THE PRESS!!!
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Left: July 01, 2006 By: In:
Send all complaints to sandy_samuels@countrywide.com and rick_wentz@countrywide.com
These are top Legal People at the company.
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Left: June 29, 2006 By: In: Graham
I am very scared for my mother she is mentally and physically unstable right now. Cw has sent for closures to her twice. The first time started in the spring of 05'. She always pays her mortgage. They found a mistake. In the mean time she is losing it. Now again she is recieving forclosure letters. Does anybody know how I can help my mom? I was just approved for a loan by cw. I don't want it after reading this. I know I qualify though. Should I buy her home. She is at risk of losing alot of money. I just don't know what to do. Please please help!
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Left: June 16, 2006 By: country fried chick In: Southern CA
(The CA posting page is not working, so site manager said to post in other states)
I am currently employed by Countrywide and have recently experienced vile sexual harassment and financial abuse. I recently filed an HR complaint that resulted in my boss' termination. Thereafter, I was transferred for my "protection," given a position that I am lost in and did not want, and have been experiencing what I perceive to be (need to have my lingo legally appropriate) relatiatory actions on behalf of the management and executives.
I am in Southern California. I need to check with my lawyer to see if I can name the region in this forum.
I hate the company. I have been treated like a nothing and a plague. Everything the company does is with pretense and calculation. The game is being played by evil, narcissistic greed mongers. They place no value on human rights or suffering.
It seems to be common belief that the region is corrupt and just a good ole boys' club. I have heard that promotions and rewards are commonly believed to be based on long-term friendships, blackmail/bribes and (extramarital) sexual affairs. There seems to be quite a bit of evidence to support it; it just needs to be put together.
I was on a "privileged" team that virtually made its own rules and put a perverted, abusive non-supervisor in a supervisory role with me, after
(allegedly) having had notice of his past abusive behaviors. He acted as if he were above the rules, because the region had reportedly covered some of his past incidents from HR and even rehired him after he was fired by the parent company: Northwest Mortgage.
I have recently hired a lawyer to deal with executive management. I cannot say here, what it is that I seek; but we are wondering if there are any similar stories in the region that anyone can share. I specifically want to know about HLCs in supervisory roles, retaliation following HR complaints, the encouragement or discouragement of HR reporting, and any incidents that were minimized by higher-ups. My lawyer works on a contingency fee. I would never share names unless I had the express permission of the source. Even if someone can give me an idea of where else to look, it would be greatly appreciated. We'll do our own investigations. I want justice for others like me, and the company to face the consequences of their actions. I'm sticking around until it's done.
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Left: June 13, 2006 By: In:
CHL = Enron
Left: July 10, 2006 By: Your Website Sucks In: Balls
.
Left: July 08, 2006 By: In:
Everyone go to the press and tell your story, write them, write the editors and call the radio shows. It is the only way to get it out. Let the world know what scum this criminal company is. Give me one person who has complained and had the company thank them and admit they found something....damn scum, GO TO THE PRESS!!!
Left: July 01, 2006 By: In:
Send all complaints to sandy_samuels@countrywide.com and rick_wentz@countrywide.com
These are top Legal People at the company.
Left: June 29, 2006 By: In: Graham
I am very scared for my mother she is mentally and physically unstable right now. Cw has sent for closures to her twice. The first time started in the spring of 05'. She always pays her mortgage. They found a mistake. In the mean time she is losing it. Now again she is recieving forclosure letters. Does anybody know how I can help my mom? I was just approved for a loan by cw. I don't want it after reading this. I know I qualify though. Should I buy her home. She is at risk of losing alot of money. I just don't know what to do. Please please help!
Left: June 16, 2006 By: country fried chick In: Southern CA
(The CA posting page is not working, so site manager said to post in other states)
I am currently employed by Countrywide and have recently experienced vile sexual harassment and financial abuse. I recently filed an HR complaint that resulted in my boss' termination. Thereafter, I was transferred for my "protection," given a position that I am lost in and did not want, and have been experiencing what I perceive to be (need to have my lingo legally appropriate) relatiatory actions on behalf of the management and executives.
I am in Southern California. I need to check with my lawyer to see if I can name the region in this forum.
I hate the company. I have been treated like a nothing and a plague. Everything the company does is with pretense and calculation. The game is being played by evil, narcissistic greed mongers. They place no value on human rights or suffering.
It seems to be common belief that the region is corrupt and just a good ole boys' club. I have heard that promotions and rewards are commonly believed to be based on long-term friendships, blackmail/bribes and (extramarital) sexual affairs. There seems to be quite a bit of evidence to support it; it just needs to be put together.
I was on a "privileged" team that virtually made its own rules and put a perverted, abusive non-supervisor in a supervisory role with me, after
(allegedly) having had notice of his past abusive behaviors. He acted as if he were above the rules, because the region had reportedly covered some of his past incidents from HR and even rehired him after he was fired by the parent company: Northwest Mortgage.
I have recently hired a lawyer to deal with executive management. I cannot say here, what it is that I seek; but we are wondering if there are any similar stories in the region that anyone can share. I specifically want to know about HLCs in supervisory roles, retaliation following HR complaints, the encouragement or discouragement of HR reporting, and any incidents that were minimized by higher-ups. My lawyer works on a contingency fee. I would never share names unless I had the express permission of the source. Even if someone can give me an idea of where else to look, it would be greatly appreciated. We'll do our own investigations. I want justice for others like me, and the company to face the consequences of their actions. I'm sticking around until it's done.
Left: June 13, 2006 By: In:
CHL = Enron
Left: June 11, 2006 By: In:
Left: June 11, 2006 By: Joe D In: Seattle
Hey jerkoffs..CW ia a member of the S&P 500, Fortune 500, and #1 in customer satisfaction..this website's sole purpose is to drive business to US-Home Loans.com...get a life you stupid a**holes...
Left: May 30, 2006 By: In:
oh my little peter.....such the foolish one. phuck kuntryfried!!!!!!!
Left: May 29, 2006 By: In:
Peter if you are brokering the bulk of your loans to Countrywide wholesale then you are ripping off your own borrowers when you know darn well Provident and other lenders kick Countrywides butt day in and day out.
You are lucky you have had no servicing issues. I hope you enjoy being on hold while you wait in the CSR que.
Left: May 26, 2006 By: Peter Nelson In: Seattle, WA
I am a mortgage broker and a real estate investor with 4 loans with Countrywide. I also purchase foreclosed homes from Countrywide. I have found their customer service to be A+ -- far better than most. There are only 2-3 lenders I would say that about, and Countrywide is one of them. If you want to get mad at a lender, try starting with WA Mutual -- they are the worst!
But Countrywide ironically has some of the best customer service I have found. I say that as both a mortgage broker as well as someone who has 4 loans with them.
Left: May 04, 2006 By: In: Portland Oregon
I was a previous employee of Countrywide and also have my mortgage through them. The customer service is horrible and treatment as an employee isn't any better. They have dropped the ball following through to resolve employee issues and have spent their time trying to forclose on properties and collecting fees. I have never experienced anything as terrible. I have worked for a few other large banks that treated their employees with respect. I guess Countrywide is too big to take care of their employees and customers although the other banks I worked for are just as large if not larger. I think it's a matter of "ethics" and training. Someone better get people working harder to follow through for their customers or there gonna fall flat on their face. There is a lot of competition in the mortage business.
Left: April 30, 2006 By: In:
double check it, and see if it is a soft pre-pay. look at you note it is on the 2nd/3rd page. if it is a soft prepay than you do not have a penalty when you sell. it only kicks in if your refi. good luck
Left: April 28, 2006 By: Tiffany In: seattle
My husband and I got our loan through them last May when i started working for them. We got are loan and thought everything was great, sure the customer service sucked but we looked past that. This past month we sold our home and found out that we had a $5000 pre pay that no one told us about including the Countrywide rep that helped us get the loan, I called him when we found out about the pre pay and he said there should not have even been a pre pay but there was and we had to pay it. When i called CW Customer service to tell them that it's against the law to charge a pre pay when you are selling your home in washington state they said "our documents over rule state laws"??? what the hell??
Left: April 27, 2006 By: MAI EXPOSER In:
BEWARE OF MANAGEMENT ADVISORS INTERNATIONAL OR MAI.
Here's how there retainer's work.
1. you pay them to start the search.
2. 3 months down the line they come back and tell you they've exhausted your market and it's time to move on from the search.
3. you now have to pay them a closeout fee for them doing nothing.
4. if you hired a candidate outside of using their services, they will charge you the full fee because you was on retainer with them.
5. after you have paid them for doing nothing in one market, they will ask you for another retainer to start up a new market.
MAI is located in NC AND FL. Beware of who you do business with.
Left: April 11, 2006 By: In:
Enron ? S&L crisis ? CHL ? Hmmmmmmmmm
Left: April 11, 2006 By: In:
Left: April 08, 2006 By: In:
jerrie - they have changes because of one egotistical man named brian hale. this man has totally destroyed the reputation of a once great company witin 5 years. he thinks employees are worthless expenses, only the stock holders matter. i worked at chl for 6 years. inthe first few years i took great pride in my company and felt confident when i told told builders and realtors that chl was the BEST mortgage company out there. i've been in the businnes for 15 years. starting at wells fargo. well guess who was the reason why i left wells? brian hale. when i heard he was he was coming to chl 5 years ago, i told everyone in my office (40+) that we were in trouble and we are about to see some very, very bad changes for sales and processing. they all thought i was nuts. i quit in august 2005 because i could not fell confident that my clients were goinng to receive great service from company. guess how are left at my office that thought i was crazy? 5.sad, sad, sad, sad. greed and arrogance will kill a company quickly. too bad chl fell for brian hales dog and pony show.
Left: March 29, 2006 By: Jerrie Pierce In: Shelton
The customer service at Countrywide has fallen dramatically. My first loan, in 1993 was with them. It was no hassle, everything they told me they would do they did. I was veyr pleased. I refinanced in 2005 to take out equity. It was a nightmare from about halfway through. I made the assumption that it was just the inexperience of the agent I was working with. He seemed to be motivated to do a good job. Well, as it turned out the entire company seems to have lost all concept of customer service, fair play, and return business. I have been treated like I don't matter from then until now. As soon as I can possible do it, I am refinancing and getting as far away from Countrywide as I can - never to return. New buyer, beware! Don't use Countrywide!
Left: April 10, 2006 By: In:
S & L's of the 80's ?
Left: April 10, 2006 By: In:
Enron?
Left: April 10, 2006 By: In:
Left: April 08, 2006 By: In:
sorry for the bad grammar and spelling but when i write on this site i get sooooo pissed off that i have a hard time concentrating.
Left: April 08, 2006 By: In:
jerrie - they have changes because of one egotistical man named brian hale. this man has totally destroyed the reputation of a once great company witin 5 years. he thinks employees are worthless expenses, only the stock holders matter. i worked at chl for 6 years. inthe first few years i took great pride in my company and felt confident when i told told builders and realtors that chl was the BEST mortgage company out there. i've been in the businnes for 15 years. starting at wells fargo. well guess who was the reason why i left wells? brian hale. when i heard he was he was coming to chl 5 years ago, i told everyone in my office (40+) that we were in trouble and we are about to see some very, very bad changes for sales and processing. they all thought i was nuts. i quit in august 2005 because i could not fell confident that my clients were goinng to receive great service from company. guess how are left at my office that thought i was crazy? 5.sad, sad, sad, sad. greed and arrogance will kill a company quickly. too bad chl fell for brian hales dog and pony show.
Left: March 29, 2006 By: Jerrie Pierce In: Shelton
The customer service at Countrywide has fallen dramatically. My first loan, in 1993 was with them. It was no hassle, everything they told me they would do they did. I was veyr pleased. I refinanced in 2005 to take out equity. It was a nightmare from about halfway through. I made the assumption that it was just the inexperience of the agent I was working with. He seemed to be motivated to do a good job. Well, as it turned out the entire company seems to have lost all concept of customer service, fair play, and return business. I have been treated like I don't matter from then until now. As soon as I can possible do it, I am refinancing and getting as far away from Countrywide as I can - never to return. New buyer, beware! Don't use Countrywide!
Left: March 19, 2006 By: In:
brian hale eats all the leftovers at the countrywide cafeteria
Left: March 16, 2006 By: In:
brian hale sucks
Left: March 14, 2006 By: In:
BEWARE OF MANAGEMENT ADVISORS INTERNATIONAL OR MAI. THEY ARE A CUT THROAT RECRUITING FIRM OUT OF HICKORY AND CHARLOTTE, NC, AND FLORIDA. THEY RECRUIT YOUR EMPLOYEES OUT OF YOUR COMPANY THEN CALL YOU AND REQUEST THAT YOU PAY THEM A RETAINER TO FILL THE OPEN POSITION. A YEAR LATER AND THEY COME RIGHT BACK AND RECRUIT THAT SAME CANDIDATE THEY FILLED THE OPEN POSITION WITH. THEIR GAME IS GETTING RETAINERS. IF YOU RETAIN THEM THEN WALK AWAY FROM THE DEAL, YOU OWE THEM 75%. IF YOU RETAIN THEM BUT FILL THE POSITION WITH A CANDIDATE YOU FIND, YOU OWE THEM THE FULL FEE.
Left: March 12, 2006 By: In:
Oh go fuck yourself you worthless mortgage crook charging over priced fees.
pardon - thats right you work for cuntrywide
Left: March 07, 2006 By: In:
That's true with any business, dumb ass. You tell me one mortgage company that doesn't do the same thing. But hey, it's a free "cuntry", commence with the bitch-fest.
Left: March 02, 2006 By: In:
Cuntrywide is in the business to screw you and take your money in case you haven't figured that out already.
Left: February 22, 2006 By: In: Seattle
"Post Nazi with Penis Envy"... gee, you sound pretty damn clever there. How long did it take you to come up with that? I mean, you can't even produce a proper sentence. No wonder you hate Countrywide so much. You couldn't read the paperwork. Ignorance is no excuse, nor is illiteracy. Do yourself a favor and buy a book. One with words, not just pictures. Do some research BEFORE you decide to buy a home. Then you'll have no reason to bitch later, though you will anyway. Gotta blame someone, right? It's Countrywide's fault you didn't get the rate you wanted, though YOU SIGNED THE PAPERWORK. It's Countrywide's fault your payment was late, even though you brought it in promptly at 5pm on the 15th. PISS AND MOAN!!! Fucking grow up already!
Left: February 11, 2006 By: In:
OH GEEZE ITS THE POST NAZI WITH PENIS ENVY
nevermind the scum at cw that have been ripping people off for years that need to be sued and stopped
Left: February 10, 2006 By: Marina In:
What a bunch of immature idiots. YOU DON'T HAVE TO SHOUT, YOU KNOW! TAKE YOUR CAPS LOCK OFF YOU MORON! I really, really, really hate it when you cry-babies come in at 4:59 on the 15th of the month and expect your payment to be processed on time. Like someone said before, you can call in your payment, or do it on line. It's quite easy. If you have time to bitch and moan on this pathetic excuse for a website, then you have the five minutes it takes to make your mortgage payment. 15 days grace period is a lot of time, and very reasonable! You should consider yourselves lucky that it's available. And it always helps to READ YOUR LOAN DOCUMENTS BEFORE YOU SIGN THEM! Then you can't bitch about how you were screwed later. I don't even sign a Blockbuster receipt without reading it first! This has been said before as well; "Take responsibility for your own actions". No truer words have ever been spoken. Grow up! Read a book, enlighten yourselves. Because obviously not many of you know what it takes to own a home.
"The joke's in your hand when you take a piss", God, what a fucking retard.
Left: February 03, 2006 By: In:
NO ONE CAN LIE LIKE COUNTRYWIDE CAN
Homeowners need cash? Get a No-Closing Cost Home Equity loan only from Countrywide. That’s right, no application fee, no appraisal fee, no title fee, no underwriting fee, NO CLOSING COSTS.
NEVEVERMIND THAT IT’S A VARIABLE RATE ARM (Prime Rate+) LOAN.
NEVERMIND THAT IF YOU PREPAY THE LOAN BEFORE THE TAKEOUT AMOUNT PERIOD ENDS THAT YOU END UP PAYING THE CLOSING COSTS (PREPAYMENT PENALTY).
NEVERMIND THAT YOU PAY THE CLOSING COSTS THROUGH AN ABOVE MARKET VARIABLE RATE HOME EQUITY LINE OF CREDIT. THIS IS NOT A FIXED RATE SECOND MORTGAGE.
No one can screw you like Countrywide can.
Left: February 03, 2006 By: jake In: cali
Improper Home Charges
Read then File a complaint
www.zimmreed.com
Left: January 29, 2006 By: In:
NO ONE CAN LIE LIKE COUNTRYWIDE CAN
Homeowners need cash? Get a No-Closing Cost Home Equity loan only from Countrywide. That’s right, no application fee, no appraisal fee, no title fee, no closing fee, NO CLOSING COSTS.
NEVEVERMIND THAT IT’S A VARIABLE RATE ARM (Prime Rate+) LOAN.
NEVERMIND THAT IF YOU PREPAY THE LOAN BEFORE THE TAKEOUT AMOUNT PERIOD ENDS THAT YOU END UP PAYING THE CLOSING COSTS (PREPAYMENT PENALTY).
NEVERMIND THAT YOU PAY THE CLOSING COSTS THROUGH AN ABOVE MARKET VARIABLE RATE HOME EQUITY LINE OF CREDIT. THIS IS NOT A FIXED RATE SECOND MORTGAGE.
No one can screw you like Countrywide can.
GO GET A BETTER RATE & SERVICE AT YOUR LOCAL BANK OR CREDIT UNION.
Left: January 27, 2006 By: In:
FORTUNE 100 BEST COMPANIES TO WORK FOR - 2006
http://money.cnn.com/magazines/fortune/bestcompanies/full_list/
It's interesting the Mortgage/Banking Companies that DID make this list but NOT Countrywide Home Loan SUCKS.
Left: January 27, 2006 By: In:
Well Michelle first timer kinda tells it all. You got refered and didn't shop around like yo momma told you too. There are other companies that would have gotten you the same loan and a better rate with lower fees and better processing time.
MAKE YOUR PAYMENTS ONTIME NOW OR ELSE. DUE THE 1ST.
Left: January 27, 2006 By: MIchelle In: Spokane
I had a wonderful experience with this company. I was referred to them and took the realtor's word of how nice they are, and he was right!!! I don't care what you all say, but I like this company. Through their help I was able to get my first home as a single parent, low income. And I did get an excellent interest rate!!
Everyone can tell a bad story, and embelish on it, but what about those who have a good story? Be fair and hear both sides!!
Left: January 26, 2006 By: Real Estate Agent In: Centralia
I deal with mortgage companies in my business, and refer my friends to lenders. Unfortunately I referred my best friend to a mortgage company that sold her loan to CW.I am writing on her behalf. She had to get an adjustable rate mortgage loan given her credit score. The mortgage was sold to Countrywide within a couple of months after the closing. Her documents read that her first increase was due on November 1st and could be no more than 8.5% total. In September she gets notice of her increase would bring her interest rate to 9%. She contacted CW and told them it can't be anymore than 8.5%. CW told her that they would review her file and call her back. Low and behold, November 1st comes around, and they have her at 9%. This is a breech of the adjustable rate rider that is attached to her deed of trust. We have verified this with another loan officer from a reputable credit union, and he says that it is pretty much black and white, CW made a huge mistake. It also states that she can only have an increase in her interest rate every 12th month after each one. Her statements now read that she is due for an ARM change on 5/2006. That is only 6 months! We are in the process of contacting the Attorney Generals office and proceed from there. I am wondering if anyone else has this problem? I have read all the stories and haven't seen a similiar one. Also a note to TOP PRODUCER - you were very unprofessional in your response to this site. You also stated that you are willing to answer any questions someone may have...but you didn't leave contact information...hmmm.
Left: January 26, 2006 By: Real Estate Agent In: Centralia
I deal with mortgage companies in my business, and refer my friends to lenders. Unfortunately I referred my best friend to a mortgage company that sold her loan to CW.I am writing on her behalf. She had to get an adjustable rate mortgage loan given her credit score. The mortgage was sold to Countrywide within a couple of months after the closing. Her documents read that her first increase was due on November 1st and could be no more than 8.5% total. In September she gets notice of her increase would bring her interest rate to 9%. She contacted CW and told them it can't be anymore than 8.5%. CW told her that they would review her file and call her back. Low and behold, November 1st comes around, and they have her at 9%. This is a breech of the adjustable rate rider that is attached to her deed of trust. We have verified this with another loan officer from a reputable credit union, and he says that it is pretty much black and white, CW made a huge mistake. It also states that she can only have an increase in her interest rate every 12th month after each one. Her statements now read that she is due for an ARM change on 5/2006. That is only 6 months! We are in the process of contacting the Attorney Generals office and proceed from there. I am wondering if anyone else has this problem? I have read all the stories and haven't seen a similiar one. Also a note to TOP PRODUCER - you were very unprofessional in your response to this site. You also stated that you are willing to answer any questions someone may have...but you didn't leave contact information...hmmm.
Left: January 23, 2006 By: Lisa Welch In: Westport
Very angrey constomer...
I Wish I could say very thing Countrywide as done to my husband & me. But to some it up we are goig to have to sell or lose are home.They have just made it so hard for us to even get out of this mess.I would like to be but on the list to take legal action on this company. They have ruen our credit. And now we have to fill bankruptcy.
Left: January 22, 2006 By: In:
Cynthia - the Regional Processing Center in Renton IS a bunch of incompetent idiots starting with their whinny VP manager Leslie
Left: January 21, 2006 By: Cynthia Woods In: Seattle
One thing I forgot to add to my story - all along I wanted the HELOC of $45K they were trying to sell me on an 80/20 with the 80 being IDENTICAL to my current first. So they were trying to FLIP MY LOAN which is highly illegal and would have cost me $21K in the prepayment penalty (which Countrywide would not waive even though it was their loan) and closing costs. Fortunately I have kept all the written emails where they were trying to persuade me to do this and will be turning it over to the Attorney General.
Left: January 20, 2006 By: Cynthia Woods In: Seattle, WA
I am a current Countrywide customer who will be refinancing as soon as I get past the pre-payment penalty timeframe. This is the reason. I took out a loan for my home for $250K. It was locally handled and it closed within a month, no problems whatsoever. It was actually a good experience. Then with our market being what it is, I had over $75K in equity within 8 months so I applied for a HELOC of $45K to pay off all my debt (credit cards, car, student loans, etc). It has taken over 2 months to close on this loan. Countrywide has lost documents that I have had to resign and resend (while they were saying "we wouldn't just lose the documents. . (ie therefore YOU MUST NOT HAVE SENT THEM although I would have a federal express tracking number and copies of the documents signed). Well, I think everything is done and over. I get a CTC on the file, docs are in compliance, money is to be wired into my account the next day and guess what?! I get a call from the rep (by the way, I went through the website to do this HELOC - BIG MISTAKE) who says "there are additional documents you need to sign" which will, by the way, delay the disbursement of your fund. AFTER TWO MONTHS! Countrywide lost my business right there. I went to a local bank, got my line of equity and will be signing documents next week (making the closing of this transaction less than 2 weeks). I think Countrywide is full of incompetent idiots.
Left: January 20, 2006 By: roy In: tampa
Notice: Must Read
Sweat Shop Employees www.gdblegal.com
Appraisal Overcharges www.sherlocklegal.com
Wrong Doings www.jameshoyer.com
www.ripoffreport.com
file your complaint
Left: January 16, 2006 By: In:
This sounds like one case where it would have saved you money to go refinance with another company just to get away from Countrywide before paying 2 years of PMI. Beware though Countrywide buys a lot of the loans originated by quicken Loans. Not a Smart Choice. If you want an option ARM go to World Savings - they portfolio.
If you go through a broker tell them not to broker you to Countrywide. Probably Bank of America or Wells your best choice to avoid getting sold back to Countrywide but even some of those loans end up back at CHL.
Left: January 13, 2006 By: Bob Nims In: Puyallup
Wanted to add a bit about the PMI practices of Countrywide. I came into an incredible deal on apiece of property and bought it for way under value. Typically you are required to have PMI for a year on a new loan. When the year was about to come up I called and asked for the process on getting PMI removed. I was told that I could not speak with the PMI department until I received a letter from them about my inquiry and this could take up to two weeks to recieve. FYI my PMI was about $175. After about 7 days I got a letter telling me that I was not eligible to eliminate PMI until having my loan for two years. At least Ihad a letter now and so was able to talk with the PMI department. I told them my property value was at leat 35% higher than the loan. This did not phase them and so I had to wait til the two year mark. Well after two year I once again contacted them and had to go through the letter ordeal again. After getting my letter I was instructed to contact an appraisor to tell me what the property was worth. This had to be thorugh an approved Countrywide Appraiser.
I contacted the appraisal company and was charged $450. They told me it could be up to two weeks until my appraisal would occur. This is higher than normal for my area. My loan was about $190K and the appraisal came ina bout $248K. Good enough to have PMI reduced. Problem is the comparable propertys were not any where close to my property. My property is a 2br/2ba home on saltwater. The home of same specs sold nine months earlier for 305K but was never used. Instead they used a dumpy lake property and a couple other home that were not even close to mine. Bottomline is I paid close to $5,000 in PMI for a property that never needed it in the first place. The stall tactics to get this removed allowed Countrywide to obtain two extra months of PMI. Contact me if you like at bob.nims@gmail.com
Left: December 28, 2005 By: laid off in cali In: cali
I want to know why if countrywide is doing so good why did they lay off people in fla and cali. Did the CEO need a bigger house or yacht. Please explain.
Left: December 16, 2005 By: In:
Gotta love the COUNTRYWIDE Full Spectrum Loan advertisements "we approve 4 out of 5 loans".
Yes even with a 500 fico you might get a loan.
HOWEVER They dont CLOSE 4 out of 5 loans.
BIG DIFFERENCE.
Left: December 13, 2005 By: In: SEATTLE
I have a slight feeling that the "top producer" comment is not really a "top producer". Sounds like this may be either the regional vp or a current branch manager. The reason is simple the "top producers" dont stay at CW FSL too long. Lets face it I left after 7 months. The people left in the branch that I know suck at selling thats why they are still there. Or they are corporate sluggs who want to slowly climb the pole not realizing that they are not going anywhere.
so thanks lou Devita you top producer you. Hey write lou and let him know what you think of countrywide yourself,
20919 SE 34TH ST
SAMMAMISH, WA 98075
Left: December 03, 2005 By: In:
Current Customers should call customer Service and tell them you want NO CONTACT 1-800-669-6607
That means:
*No emails
*No Phone Solicitations
*No Junk Mail
Get customer service reps name and employee ID# and make a note of it.
Countrywide gets around the do not call list because of a loop hole that allows them to call their current customers. Why do you think they buy so many mortgages? So they can call you and sell stuff to you is one reason.
Left: November 18, 2005 By: FORMER COUNTRYWIDE EMPLOYEE In: FEDERAL WAY, WA
I find the post funny that are left on this site from current CountryWide employees. Let me tell you whats happening at Countrywide's Fullspectrum branch (probably all over the country) at least at the Federal Way, Wa branch. What Countrywide does is rip people off plane and simple. I speak from experience, I use to work for Countrywide Fullspectrum lending and I am embarressed to admit it. There is a lot that can be said against their shady business practices, however I am only interested at this time in helping the consumer. If you are looking to purchase or refinance let me tell you that Countrywide will rip you off. They hire people with no experience so they will pushed loans to people who do not know they are being rip off and the employee doesn't know they are ripping off the client. Bottom line here is that you will be charged FAR, FAR to much and your interest rate will be FAR, FAR to high for what you qualify for. Countrywide is a modern day boiler room and they have no intention of doing whats it the best interest for the borrower. For those that still work for Countrywide and get on this website and rave about what a great company Countrywide is...Shame on you...You know what you are doing to people and you obviously only care about yourself and your attitude is buyer beware...Not only that, but Countrywide is ripping off their own employees. COUNTRYWIDE IS A SHADY COMPANY, SO THIS IS MY BUYER BEWARE. BEWARE OF COUNTRYWIDE...THEY WILL STEAL YOUR MONEY AND SMILE TO YOUR FACE WHILE DOING IT...GO TALK TO A BROKER OR GO TALK TO SOMEONE OTHER THAN A REPRESENTATIVE FROM COUNTRYWIDE. IT REALLY ANGERS ME SOME OF THE COMMENTS ON HERE FROM CURRENT COUNTRYWIDE EMPLOYEES. YOU ARE RIPPING PEOPLE OFF AND YOU KNOW YOU ARE...YOU CAN SAY WHATEVER YOU LIKE TO TRY AND COMBAT THAT...BUT THAT IS THE BOTTOM LINE AND YOU KNOW IT...GOOD LUCK TO YOU GUYS IN THE FUTURE AND REMEMBER YOU ACCOUNT EXECUTIVES FROM COUNTRYWIDE....WHAT GOES AROUND COMES AROUND.
Left: November 14, 2005 By: Connie Brown In: Sacramento
If everything was fair in war a lot of Homeowner's that are complaining about Countrywide Home Loans would not have to air out their frustration's on this website.
Racketeering Influence Corrupt Organization (RICO) does describe's Countrywide Home Loans.
Countrywide dba's American Wholesale Lender's, Landsafe, Full Spectrum, Texas Bank (Riverway), Alaska US
CTC Real Estate Services is wholly owned by Countrywide Home Loans, Inc. (they handle all notice's pretaining to foreclosures)
Countrywide Home Loans also have their own Title Company. (Landsafe Title)
What's wrong with this picture?
Left: November 03, 2005 By: TOP PRODUCER In:
I'VE NEVER READ SUCH BS, AS I'VE READ JUST NOW! I HAVE A FEELING MOST OF YOU BABIES WHO GOT FIRED BECAUSE YOU WERE DOING FRAUD OR THOSE WHO THINK GOT THE SHORT END OF THE STICK PROBABLY HAVE 500 FICO SCORES, BECAUSE ONLY UNGRATEFUL BRATS COMPLAIN. CHL IS AMERICAS' #1 RESIDENTIAL MORTGAGE BANK IN THE WORLD! NO OTHER BANK CAN COMPETE. OUR RATES, OUTSTANDING CUSTOMER SERVICE, AND UNDERSTANDING OF THE MORTGAGE INDUSTRY WILL ALLOW US TO DOMINATE FOR YEARS TO COME. 1 OUT OF EVERY 3 PEOPLE HAVE A CHL, GO ASK YOUR NEIGHBOR HOW HAPPY HE/SHE IS WITH US. I DARE YOU!
THIS GOES TO ALL THE STUPID PEOPLE ON HERE: WHAT MORTGAGE BANK DO YOU KNOW THAT SPLIT 3 TIMES IN ONE YEAR AND HAD A ROR OF 90%?? ANYONE? YOU THINK WAMU, CHASE, WELLS, HAD A ROR OF OVER 90% IN ONE YEAR?? NO! THEY DIDN'T! BUT COUNTRYWIDE HOME LOANS DID. I SEE WHY THE AUTHOR OF THIS WEBSITE CREATED THIS WEBSITE; TO MISINFORM POTENTIAL CUSTOMERS FROM DOING BUSINESS WITH US. WHY IS IT THAT THIS WEBSITE ONLY HAS NEGATIVE POSTS?? NOTHING BUT A BUNCH OF BIAS KIDS. I'M GOING TO BE CHECKING IN A WEEK TO SEE IF THIS POST WAS POSTED, IF NOT THEN I KNOW WHAT THE AUTHOR HAS IN MIND AND THAT IS TO WEAKEN COUNTRYWIDE HOME LOANS. HE/SHE WOULD HAVE TO KEEP THIS WEBSITE FOR 10,000 YEARS BEFORE ANYONE STARTS HAVING DOUBT IN THIS COMPANY. IF SOME OF YOU GOT FIRED FROM THIS COMPANY, I'M GLAD! WE DON'T WANT YOU ANYWAY. WE ONLY WANT THE BEST WORKING HERE, GO TO OUR COMPETITORS THEY'LL HIRE YOU/ AND WE'LL CONTINUE BEING #1 IN THE WORLD IN RESIDENTIAL HOME LOANS. TAKE CARE GOD BLESS!
PLEASE ASK ME ANY QUESTION. AND STOP COMPLAINING THAT YOU DON'T KNOW WHERE TO SEND YOUR PAYMENT, THAT COMMENT IS AS OLD AS DINOSAURS. CALL THE MORTGAGE CONSULTANT YOU DEALT WITH AND HE'll DIRECTED YOU IN THE RIGHT PATH. WE ARE HERE TO HELP YOU ALONG THE WAY, FROM YOUR FIRST CONTACT, TO THE CLOSING TABLE, AND YOUR PICNIC AT YOUR HOME WITH FRIENDS AND FAMILY! THANK YOU FOR YOUR BUSINESS! GOD BLESS! LIVE WITH PASSION!!!!!!
Left: November 02, 2005 By: ADS In: Puget Sound Area
Let me start off by saying I am a Countrywide Home Loan EHLC (External Home Loan Consultant). I have worked for this company for more then 2 years. It's sad to see the stories perpetuated on this website.
YOU ARE RESPONSIBLE FOR YOURSELF!!!
We have customers come in all the time trying to make their payments on THE 15TH of the month. "My payment won't be late will it" they say. DUH! Your payment was due on the 1st...We give you 15 days grace period, you can make your payment online (LIKE I DO WITH NO PROBLEMS), but people still get mad when we tell them we don't process the payments at our branch! 80% of the problems customer bring to our attention are their own fault. No one like to accept responsibility. Did you know that Countrywide offer 2 Free "Get out of Jail" passes are year. All you have to do is call. They will waive the lates fees twice a year.
2nd...We do not line our pockets. We are paid on a lower scale then some of the other major lender (WAMU, WElls FARGO, NATIONAL CITY MORTGAGE, CHASE)). We make our money because we take more risks on loans (Therefore we do more). It's these people who are risks (Good credit people can be risks too), who are then the same people who turn around and complain.
I have saved many customers from Predatory Lending situations.
Another thing...Lowest rate isn't always the best. Often you yahoo's take the lowest rate thrown in front of you...never mind you may have mortgage insurance or paid $1,500 extra in Junk fees that we don't charge...it's all about rate. I can't believe some of the customers who leave to go with other lenders who then call me a month later apologizing for not going through with me. Twice a month at least it happens.
We service BILLIONS of dollars in loans. Naturally there is going to be a larger voice complaining because we service more loans then anyone. Are there slimy people in our company...sure...NEWSFLASH...there is in every business. Read the news...Check out the recent Law Suits agains Wells Fargo and other companies. Check out our committment to African American and Hispanic Community for HomeOwnership.
I had several offers for companies to work for. I chose Countrywide and I wouldn't leave for anyone else. I am proud of my company and will stand by it.
If half the idiots on this site would have just paid their mortgage on time, or not over extended their credit situation they wouldn't have these issues.
Do you know that when a loan is sold to us, often we don't get all the proper documentation from the company that sold it to us...but we have deal with your shit because your old company didn't want you and then didn't give us what we needed.
Sites like this are great 1st ammendment testimonies...but the idiots who don't tell the truth screw honest hard working people like myself.
If we are that bad...then how come we kick everyone's butt in total loans in the U.S. People talk a good story, but when they need something done...they know who they have to call!
As for those who have Full Spectrum stories...there is a reason why your at full spectrum...you couldn't handle your finances before you wanted to buy that house...It's not our fault!
Left: October 14, 2005 By: D S In: Washington State
I worked DAILY with Countrywide to insure I would not lose my house. When you become disabled, it takes a few months before any money gets sent to you through disability. After many hours of name calling, harrasment and I shed thousands of tear, they finally were working with me. BUT they continued to call, harrass, and blame me. Every day I get phone calls. Not one person seems to know what is going on. I have to speak with 12 people before anyone knows my individual situation. Even when THEY call me!
They set your number up on autodial and wait until someone answers, then when I do answer they make me tell them my WHOLE story over and over again! What kind of treatment is this! It is bad enough to be dying, let alone have to daily tell them the story!
Today, I get a fedex letter to CALL RIGHT AWAY. It seems, they somehow did not get my money and paperwork that was sent FEDEX overnight. Fedex says they got it, signed for it, on the exact day that the paperwork/money was due. The guy from Countrywide yelled at me, cussed at me, and threatened me that my home will be taken regardless. This punk kid who is probably not even legal age to drink, treated me so horribly!
I followed ALL the rules they set forth. They got their money, paperwork, everything ON TIME!
The people working there are hateful and mean.
I hope they all get the same illness I have and lose everything, maybe then they will become human.
Sorry for venting but I did not CHOOSE to get sick with cancer. I am not bad at managing my money. I lived off my savings for months before everything ran dry. When treatment and medicine costs thousands of dollars, your medical insurance drops you, and you can't work, no matter how good you are at managing your money, you will run dry.
If anyone can help with a lawyer, I would appreciate it. I am in Washington State dealing with the Workout group in Texas.
Left: September 29, 2005 By: Roberto Romero In: Seattle
Countrywide Financial has subsidiary Countrywide Bank, which in turn has a subsidary Recon Trust. Recon trust is a foreclosure and asset management company.
When Countrywide begins foreclosure proceedings they assign Recon trust as the trustee and start slapping on legal fees. If the property owner sells the house before the foreclosure, he is stuck with these fees. Typically, a lender will waive most of these to get the deal done. Since countrywide owns the foreclosure company, they are happy to add these fee's to your outstanding mortage. In the most recent deal these amounted to almost $3000. They started with charging $1200 to send letters to the owner and record the notice of pending sale (about 1 hours work and $50 recording fee). Two months later the fee's were almost $3000. For what I asked? Countrywide would not tell me. The fees are ridiculous especially if the foreclosure never takes place! Lenders should be prohibited from having an ownership interest in the foreclosure companies that they do business with. Fees for such services should be regulated. At the very least the power of the free market system should be in place whereby competive factors keep these costs in line. You bet Countrywide Sucks. Write your congressman!
Left: September 20, 2005 By: An observer In: Atlanta, GA
I don't know about all the name calling, etc. but one thing is certain. Something bad has happened to Countrywide in Atlanta and there won't be an end until it's destroyed. Someone hired people to run this part of the company that either have no interest in the company or just simply aren't qualified to run a company. There is no profit being made and everyone is unhappy -- customers and employees. Seems like a recipe for disaster. Sit back and watch it fall. Maybe a year, maybe not that long. They'll be gone, someone new will be along or they can close down Atlanta altogether. I don't think Atlanta would be missed by the rest of Countrywide.
Left: September 14, 2005 By: In:
Glad to be gone-
So, how may years are you going to do for forging W-2's? At least you can go back to Ameriquest.
Left: September 06, 2005 By: Glad to be gone In: WA
I am a former branch manager at Full Spectrum (Countrywides sub-prime division). Full Spectrums gameplan is to hire young people with no experience, pay them nothing and teach them to sell loans with ridiculously high terms. They do this all while operating under the umbrella of Countrywides exceptional values and reputation. Obviously the employees quickly learn that they can make much more money by selling better loans anywhere else, so the result is a revolving door of loan officers. The internal systems are laughable. Entering a loan into the Full Spectrum system takes over an hour and requires knowledge of all the ways to trick the system into accepting your loan. This same system fails to even give the proper rates on most loans, leaving the new loan officer to make a "best guess" as to their customers rates. Entering a loan at almost any other lender should take less than 15 minutes.
Customers are charged a minimum of 2% more in fees than almost any other lender and the interest rate will be anywhere between 1% and 3% higher than comparable lenders. What you end up with is a revolving door of employees who are not at the company long enough to learn the complex and outdated systems well enough to do their job correctly. Full Spectrum doesn't care as long as they can keep hiring newbies faster than the old ones (4 months on the job) quit. As they churn through employees, they continuously remind them of the companys high ethics and morals. Obviously these ethics and morals dont cover the subject of price and rate gouging or charging competitive rates.
P.S. The conditions required to get a loan closed at Full Spectrum are excessive by any measurement. They only succeed in frustrating the borrower and many times missing the closing dates.
Left: August 08, 2005 By: In:
Make a payment online, go to a western union, do anything it takes to keep your house. When you don't make your payments any bank has a right to call the loan. It's in your contract. If you communicate with the mortgage company before you get to the point of pre-foreclosure you won't have the issues you have had.
Left: August 06, 2005 By: Barry Colbaugh In: Euharlee, Ga
I dealt with Countrywide. Among the first problems I had was I missed a payment. From reading some of the posts here I understand fully the results of missing a payment. I talked with County Wide about my situation but let me list all of my problems.
1. I never chose Countrywide my loan was sold to several mortage company's and finally Countrywide.
2. I made arrangements to pay by phone via check. Countrywide took the check information down wrong subsequentally They did not recieve their payment and after several phone calls after the fact choose to go for foreclosure.
3. With legal fees to the tune of $2000 dollars the ammount I owed went from 2 payments of $450 behind to way over $2,000.
4. We went through a payment program starting with $900 down and higher payments per month. to last a year.
5. I started the the program with a work out advisor who would only answer phone calls when they deeemed necessary and said so on thier voice mail.
6. My work out advisor changed each month and so did thier phone numbers. If I anticipated a paymnet problem or if I was late it was impossible to reach someone.
7. When I was finally contacted back it was past the arranged date of payment.
8. I never missed a payment but the service was lousy.
9. Finally I found an opportunity to sell my home for much less than what it was worth but nonetheless free from Countrywide.
My complaint simply is if Countrywide would have worked with me we could have come to a solution that would have got their payment and helped me at the same time. I believe Countyrwide seeks foreclosure to acquire homes for a profitable resale. My neighbor down the street also dealt with Countrywide after almost facing a divorce. She lost her home and is living with family. The bottom line is times are hard. The cost of gasoline and getting back and too to work is bad enough.
Left: August 03, 2005 By: In:
Why would you be hostile towards someone trying to give you sound advice. That's a sure sign of either you like to blame other people for your mistakes or you are full of it. Which is it?
Left: August 03, 2005 By: STEVE FISCHER In: LYNNWOOD
I HAVE CONSIDERED MANY THINGS! HAVE YOU EVER CONSIDERED SOMEONE LIKE DR. KEVORKIAN FOR YOURSELF?
Left: July 31, 2005 By: In:
You ever consider setting up your payment to come out on the 7th on the 1st of the month? You know you can do a future payment date. That's what I do. It's pretty simple. Unless you aren't who you say you are, which is probably the case.
Left: July 31, 2005 By: STEVE FISCHER In: LYNNWOOD
COUNTRYWIDE HAS A HABIT OF CLOSING DOWN THEIR WEB SITE DURING THE LAST THREE DAYS OF THE GRACE PERIOD. THEY THEN CHARGE A $5.00 FEE IF YOU PAY LATE. THEY SAY YOU HAVE OTHER OPTIONS TO PAY. I WENT ON THEIR WEB SITE TO PAY MY HOUSE PAYNMENT ON JUNE 7, 2005 AND WAS TOLD THE WEB SITE WAS DOWN FOR MAINTAINCE. JUNE 7,8,9 . NO PROBLEM. I DECIDED TO GO BACK ON THE 10TH, STILL WITHIN THE GRACE PERIOD, AND PAY MY HOUSE PAYNMENT. THEY HAD THE WEB SITE STILL CLOSED, BUT THEY OPENED IT ON THE 11TH, SATURDAY, FOR PAYNMENTS TO POST THE 13TH, WITH THE $5.00 FEE OF COURSE. I SENT COMPLAINTS THE FEDERAL TRADE COMMISSION, BETTER BUSINESS BEREAU, COWNTRYWIDE BANK AND THE STATE ATTORNEY GENERAL OFFICE. I RECEIVED TWO DIFFERENT CASE NUMBERS FROM THEM. ONE SAID SORRY WE WILL TAKE CARE OF THE FEE AND THE OTHER THAT THEY WOULDN'T, WHICH WAS THE FINAL ANSWER. I HOPE THAT ALL CUSTOMERS WITH COMPLAINTS WILL COMPLAIN TO THES ORGANIZATIONS. IT DOES HELP. I AM CURRENTLY GETTING REFUNDS FROM TWO ADDITIONAL FIRMS WITH SIMILAR BUSINESS PARCTICES. THEY GOT CAUGHT BY ENOUGH CONSUMERS COMPLAINING.
Left: July 26, 2005 By: In:
I'm going to post this in every state listed here. YOU MUST TAKE RESPONSIBILITY FOR YOUR OWN ACTIONS AND DECISIONS!! I have recently left the lending industry. I can site many reasons for this, however the top reason has to be dealing with borrowers and potential borrowers who had no concept of financial responsibility. Just because you have a 700 credit score does not mean you demonstrate good use of credit or that you are guaranteed the rate or terms you want. In fact, many people who have the best credit scores carry the most debt. What you people do not understand is that the lending institutions want you to carry debt, so if you carry alot of debt and pay it on time your score will be higher than someone who pays their bills OFF every month and only carries a mortgage and a car loan/lease. If you fall on hard times, pay your damn mortgage and let the friggin' Visa's go delinquent. Visa isn't going to take your house, your mortgage company is. People jump to quickly to file BK. Guess what, ole' GW has made that next to impossible for the average American. You're better off making arrangements with your credit card companies and paying your mortgage off as quickly as possible. Use good judgement, not the "I want it now!" mentality. Buy a Trailblazer instead of the RangeRover or the Hummer or the Lincol or Caddy or whatever. How many of you people that post on here have kids? What kind of behavior do you think your actions teaches them? Anyone who would voice their opinion is more than welcome to email me at michael_harman1976@yahoo.com. I would be more than happy to help anyone who needs some good advice on how to get themselves into a good financial position. I am not selling anything, I'm a former CW employee who feels an obligation to help those who have been taken advantage of.
Michael
Left: July 19, 2005 By: In: FEDERAL WAY
I was once employed with CHL in Federal Way, WA. Brand new to the business when I first entered. They really pump you up on how you can make over 100k a year with them and the benefits of CW as well. I was in the Full Spectrum Lending branch (sub-prime lending; people with less than perfect credit). I was with CHL for less than a year. The reason was simple I started learning the brokerage side of things and found that as a broker I could offer the same products with less fees! No more 3 point min. on each loan! In fact I just needed to charge my borrower the brokerage fee (1 point). The truth is my cleints don't need to buy their rate down - but CHL demands that people need to buy their rate down. The points CHL charges is pure revenue! Who gets this revenue? The company. As a previous AE for CHL the pay was horrible. I funded $1.3 mil. List ALL Entries
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